* In collaboration with industry partners

FAQ

Enrolment

• How can I register for a training course?

  You can register for a course by sending us an email at [email protected]. We will send you an application form and once that has been filled in, an invoice will be sent to you. You will be eligible to join the course upon payment.

• What regulations do Dviation courses comply with?

  Dviation complies with CAAM and EASA regulations. You may opt to be CAAM - or EASA-certified, or both. If you are looking to be accredited by both CAAM and EASA, you will need to sit for two exams under the respective regulatory boards.

• What qualifications will I gain from the training courses?

  Different courses will award you with different certifications. Upon completion of a Type Course, you will receive a Certificate of Recognition from Dviation and our partners, accredited by CAAM and EASA.

• Are there any prerequisites for the courses?

  For Basic Courses, you need to be at least 18 years of age and have completed formal high school education. No prior background is required.
  
  For Type Courses, you will need to have completed the basic modules (more details can be found at http://dviation.com/training). Although not required, it will be beneficial if you are licensed.

• Upon course completion, how long will I have to wait before I receive my certificate?

  You will receive certification up to six weeks after course completion. However, because we deal with training partners from various international locations, do bear in mind that delays may occur.

• Once I have been certified, what is the validity period of the course?

  Your certification is valid for a number of years, before it expires (and you will be required to undergo retraining). Regulatory courses and type courses are valid for 2 years (CAAM) or 3 years (EASA), while basic courses are valid for 10 years (EASA).

• Can I request for an exclusive one-on-one training for myself?

  For a course to be carried out, we require a minimum of eight participants. This is because the cost of training is shared between participants, to ensure we deliver courses with the most cost-effective prices to you.

• I have a team that needs to be trained. Can we request for in-house training?

  Yes, Dviation’s training courses are highly flexible and customizable to cater to each of our customers’ needs, hence, we make in-house training available for all our clients throughout Southeast Asia. For CAAM-certified courses, in-house training is subject to approval from CAAM.

Course Details

• What is the typical duration for a course?

  Our training course duration spans from one day to over a month, depending on the course. Below are the typical lengths of our courses:
  
  Basic Courses – depends on module
  Refresher Courses – 1 - 3 days (depending on company / customer requirement)
  Initial Courses – 2 -5 days
  Professional Courses – 3- 5 days
  Type Courses – 30-34 days (theory) + 10 days (practical)

• How many retakes are available per module?

  The passing mark for all exams is 75%, below which is considered a fail. For Regulatory Courses, three attempts are available, with a three-month interval between each attempt. After the third attempt, you will need to wait one year before your fourth attempt. For Type Courses, you can re-sit the exam for a maximum of two attempts. In the event of failure on both attempts, you must retake the phase.

• Can I convert between B1 (mechanical) and B2 (avionics)? And if so, how?

  If you are B2-certified, you will need to take certain additional modules to meet the B1 requirements. The following table is a guide to the additional modules required for the conversion:

  Conversion	B1.1 to B2	B2 to B1
  Additional Modules	4, 7.4, 5, and 13	2, 6, and 7	Exempted if your certs show B1 and B2. If your certs show only B2, you are required to sit for the B1 component papers.
  		11, 15, and 17
  Practical Experience	One year	One year

  For more details, enquire at [email protected].

Fees & Payment

• I have paid for a course but am unable to attend. What should I do?

  You can attend training when the course is next available – your payment will still be valid. Contact our office for a schedule of our upcoming courses.

• I have paid for a course but I do not wish to join it anymore. Can I get a refund?

  We encourage all our clients to put careful consideration into their enrolment before signing up. Unless Dviation discontinues a course that you have already paid for, we are unable to process a full refund.

• What courses are HRDF-claimable?

  As a HRDF-approved training provider, we offer a wide range of subsidized training to provide courses that are readily available to our customers and their employees. All Type Courses and certain Regulatory Courses are claimable. For a full list of HRDF-claimable courses, visit http://dviation.com/training/hrdf-approved-training.

Others

• Who can I contact for vacancies?

  Dviation is constantly looking for passionate individuals to join our team at various locations within Southeast Asia. We are our clients’ human resource unit; our recruitment agency is always on the search for aviation personnel to meet the needs of our customers. For a list of job vacancies and openings, visit http://dviation.com/recruitment, or drop us an email at [email protected] with your CV and all relevant training certificates attached.

• If I am interested in other services, who should I contact?

  Dviation is not just a training centre – we are a one-stop aviation solutions provider, offering services to individuals and airlines alike. For enquiries pertaining our other services, you can email:
  
  Maintenance – [email protected]
  Recruitment – [email protected]
  FTM/CAMO – [email protected]
  Consultancy – [email protected]

• Who can I email for feedback?

  Your feedback is very important to us. We value the input of each and every one of our clients. We strive to continuously improve our services to satisfy your needs and provide our customers with only the best. If you have any feedback regarding our services, feel free to email your concerns to [email protected] or call our Customer Support Hotline at +60198859850.